Summary. Two months back, I wrote about asking simple questions. I explained what simple questions are and why they are important. I shared how simple questions are an often-overlooked gem, which, when employed, act as sparks, igniting the flame of curiosity. I also shared how it is through the art of asking simple questions that […]

Summary. In the hustle and bustle of our daily lives, where complexity often reigns supreme, curiosity, a fuel for innovation is often missing. Yet, there exists an often-overlooked gem — simple questions — which when employed, act as sparks, igniting the flame of curiosity. The power of asking simple questions is not just a practical […]

Summary. Defining a problem effectively is easier said than done. When done correctly, a well-defined business problem can provide a competitive advantage: not only for the strategic possibilities generated but for the explorative opportunity that the process of defining a problem cultivates, allowing us to see the underlying, often deep-rooted issues driving the surface problems; […]

Summary. I like movies. Some weeks back, I rewatched Mad Men season 1, and one man stood out to me – Don Draper – for his mastery of words. Every word he spoke was designed to serve a purpose. Innovators are leaders. And leaders must influence. Understanding the art of communicating like a designer, like […]

Summary. Innovation is the combination of invention with adoption. Yet, innovation is often interchanged with invention with a focus on technology. But invention is not innovation. And technologies do not determine innovation’s success. Business models do. To innovate successfully, we need to design our way to an end state with possibilities that are Desirable, Feasible, […]

Summary. Being able to run a competitive assessment, especially to manage through disruption is paramount these days. To do it effectively, one should assess primary, secondary, and tertiary competitors. Yet, this approach can become a challenge when required within a short time, leaving organizations with the option to focus mostly on primary competitors in order […]

Challenge Transforming everyday banking N26 is a mobile bank with over 7 million customers. The company is set to revolutionise the industry by creating a bank people love to use. N26 offers a range of features for different financial needs, like day to day payments, international transfers, budgeting, splitting the bill, insurances and more.  My role: […]

Challenge Transforming everyday banking N26 is a mobile bank with over 7 million customers. The company is set to revolutionise the industry by creating a bank people love to use. N26 offers a range of features for different financial needs, like day to day payments, international transfers, budgeting, splitting the bill, insurances and more.  My role: […]